When you have a septic tank problem you need it sorted asap

We use Greenacres of Waiheke Island for the servicing of  septic tanks in our property management portfolio on the island.

Greenacres always respond in a very timely manner to emergency call outs on a 24/7 basis with staff always being most helpful.  I have no hesitation in recommending Sylvia and her team at Greenacres.

I would like to thank you very much for your professional service over the many years that I have been dealing with you. On so many occasions I have been asked on the last day or days before a house is to change hands if we could have the septic tank inspected and cleaned out if necessary.

You have always responded beyond the call of duty and on many occasions you have said that the tank is fine and does not even need emptying due to lack of use.  On every occasion that I have asked for a donation for charitable causes you have been one of the first to respond positively in a generous way.

We love Greenacres – fast, fresh and fabulous

As a wastewater system designer on Waiheke I frequently have to find out information about the size, condition and past performance of components of existing systems; to assist clients with consent renewals; and to problem solve any issues.

I’m always pleased when Greenacres are involved or have the information I require, because I know that they will be helpful and informative and that the system will have been well cared for.

As an Architect practising on Waiheke Island I have dealt with Greenacres Waiheke Limited on many instances over a period of many years.

They have never failed to be prompt, helpful and efficient.

I regularly recommend them to my clients.

We bought our house in Rocky Bay in 2007 and through word of mouth engaged Sylvia and her Greenacres Waiheke team to look after the septic system.

Now in 2013, we are still with them and this is due to the service they supply and also the sense of humour they have and personality which is so often missing from companies these days. Whilst their job in not in my bucket list of things to do, I am so glad they do it and do it really well.

I would happily recommend Sylvia and the Green Acres team to anyone looking at using their services.

Dear green acres,

Just a wee line to let you know how much we appreciate your kindness and great service to Kaleidoscope Performance.

Your employees are a credit to your organisation, always cheerful and willing to go the extra mile. We do not hesitate to sing your praises to all and sundry and recommend your business highly.  Many thanks!!

We have had a long and great working relationship with your company for quite a few years now, and always value your prompt attention to attend to all our rental property septic tank needs, and any further professional advice when required.

We run a restaurant  with a grease trap and a septic tanks that need servicing more frequently than the average household.

The guys from Greenacres  turn up promptly, nothing is ever too much trouble,  and they leave the surrounds clean and spotless after they have left – which is pretty important in their line of business. Can’t recommend them too highly.

Since we bought our place on Waiheke Island we have been dealing with you twice now to get the septic cleaned out.

Both times have been very good, easy dealing through email e.g. make appointments and send/pay invoice, also the handling of copy to council has been good. Also your team coming out just recently February 2013, they were friendly and did a very good job.

We will be using you and your team again in the future when our septic is due again for cleaning.

The way they deal with shit is great.  But make sure you don’t tangle with the cat. 

Thank you so much for your excellent service and advice over the years. The recent service was exceptional and efficient as usual.

We really appreciated the advice that we received from you personally which saved us from spending more than was necessary.

Responsive and reliable with fair charges

We have found Sylvia and her Greenacres Waiheke team to be down to earth, great to deal with and prompt with their service.

They turn up on the day and at the time they have said, and that is much appreciated. We highly recommend them.

We found Greenacres mulch good quality,  well-priced and delivery to the garden was a real winner.

We definitely recommend you and will be reordering.

Greenacres are very professional, easy to get a hold of, always get back to you in a timely fashion and have helped fix the odd emergency quickly and thoroughly.

It makes managing our 50+ holiday homes a whole lot easier.

Thank you Greenacres.

Sylvia and the team not only provide  a quality, reliable wastewater service, but when unexpected issues have arisen, have been very responsive and adept at quickly sorting out the problem.

We are very happy we changed from our previous service agent to Greenacres Waiheke, a ‘local’ business which provides an excellent, expert service.

  Greenacres were great, we had a last minute request to unblock our septic and they came out on Sunday and got the job done.

 When I needed help with my rather ‘tricky’ but very eco-friendly toilet system, I asked for advice from long-term Waiheke residents and that’s how I discovered you – thank goodness!  I’m sure I am not the only one who recognises your incredible service and skills.

I like the way you are honest, direct and up-front about any issues, have the expertise in your team for all kinds of different systems and most of all do your work efficiently, expertly, and at a decent cost (much appreciated!).

As a ‘greeny’ islander I appreciate your special knowledge of Waiheke conditions, eco-friendly waste management, and your respectful and sensible solutions. 

I find Greenacres consistently prompt, efficient and reliable, and I like the way they support young people in the community. 

Always on time, fast and efficient and no mess.